Frequently Asked Questions

What do you guys actually do?

We procure devices from some of the best security brands in the world, test them for quality, and guide you towards installing them in your home. We also provide lifetime support and professional installation on all products purchased through our store.

What happens if the devices don't work as advertised?

If there’s any manufacturing defect with the device, we provide an immediate replacement/refund. In case it’s an integration issue, we make sure we reconfigure the setup and get your system running again. In either case, we ensure it’s a win-win for you.

What should i do if the package is damaged or something is missing?

On this case you’re to contact our consumers care division and notify of the difficulty. We will be able to either resend the package free of charge or refund your payment.

Could i cancel the request ?

Yes, you can withdraw the request, but ensure to do it within 24-hours of placing your order.

Would i be able to get a discount for my money in the wake of dropping the solicitation ?

Yes, you should get the refund, yet simply in the occasion that you just drop you request inside of 24 hours of asking for the same (terms and stipulations material). Discount may take two or three days of time to happen.

When do you send the parcel ?

First of all when we received your payment. We give your request swiftly after you publish and confirm the request conveniently. This may take 24 to 48 hours.

At the point what is the normal conveyance time?

The conveyance time depends mainly on the cargo mode you settled on. For illustration, we have the alternatives of specific and steady transportation. It takes round 8 – 15 working days (subjected to change) for specific shipment, at the same time for original transportation, it takes around 12 – 21 working days (subjected to change).

For more query you can email us or use live chat option we are ready to solve your query 24×7.